Dealer Spike Blog

In our Internet-first world, we know that customers are going online before they do anything else. They are researching the products they’re interested in and…

The loyalty of your customers is not something to take lightly. Conventional business wisdom, according to LinkedIn, says that it costs ten times as much to…

Company culture tends to be one of those "all or nothing" aspects of a small business, regardless of the industry – either you know exactly…

Take a moment to consider what the culture is like at your dealership. Are you and your team lighthearted and funny, often making jokes and…

Most dealers say that customer service is their number one priority. It should be valued, as high quality customer service has been named more important…

These days, you can pretty much count on the fact that your dealership's current and potential customers are on their phones all day, every day.…

High website rankings through Search Engine Optimization (SEO) is no new concept, but the trends and best practices associated with SEO are constantly evolving. As…