Dealer Spike Blog

Customer dissatisfaction is a fact for those of us who run businesses. There is no possible way you could ever make everyone happy. So, how…

It used to be that social media was just that – social. A place for friends to connect online, sharing photos and thoughts. Then brands…

We’ve covered the importance of email marketing many times. But we should also recognize the fact that many emails go unopened. People have become accustomed…

Consider your dealership's highest spenders – are they repeat customers? More often than not, dealers find that past customers are the most likely to buy…

Content Marketing – even if you don't know exactly what that means, you're likely already doing it for your dealership. And if you aren't/then you…

We know that Facebook is the most popular social platform, but does that mean you should spend all of your time and resources in social…

Consistency is important when it comes to advertising your dealership. You want to present a clear, consistent image and message to your customers. You also…

We live in a world that thrives on instant gratification – consider smartphone browsers at red lights. They can't wait even a few minutes to…

Does your dealership sales team need a better Customer Relations Management tool? Or, a better question – do you have one in the first place?…

Most people will go online to do their research about a dealership before ever stepping foot in the store. Hopefully, you've designed your website in a…